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ECommerce Marketing in 2020

Expert Tips For How to Improve ECommerce Marketing in 2020

It’s 2020, and the future is here (as well as Coronavirus). While you may have created your Ecommerce website by yourself with Shopify or another out-of-the-box web design tool, you simply can’t go without an Ecommerce marketing agency in our ever-changing online environment. Marketing is part art, part science, and when it comes to marketing your Ecommerce site, it requires a lot of technical knowledge about search engines.

Marketing in 2020 also requires you to be especially aware of the unique opportunities created for online retailers in the wake of the Coronavirus pandemic.

As an Ecommerce marketing agency and Ecommerce marketing experts, we’ve put together this blog post to share our best tips for marketing your website.

Always Run PPC Ads

PPC ads (pay-per-click ads) are a great way to drive traffic to your online retail website. While the most common PPC ads are on Google and YouTube, you can also run campaigns on Bing or on social media platforms like Facebook and Instagram and even on mobile devices.

In general, here are a few different types of PPC ads that you can choose from:

  • Paid search ads, which is when you bid on keywords. When someone searches those keywords and you win a bid, your ad is displayed on the search results page.
  • Display ads, which are shown on websites related to the keywords you have bid on, or are part of a remarketing campaign.
  • Product Listing ads, such as Google Shopping ads or Bing Shopping ads, which are perfect for eCommerce sites like yours.

Choosing all the settings for these ads, however, is an extremely technical task. In fact, there are people who spend their entire careers focused on search engine marketing! Trust us, you want to be working with an ecommerce marketing agency like ours for all your PPC ads to achieve the best ROI.

Your Website Must Be Search Engine Optimized (SEO) or It Won’t Be Discovered

In addition to paid traffic, you want your website to be found organically. But your site will never rank on Google if you aren’t deploying the most current SEO trends.

SEO is an entire sector of marketing that is entirely focused on getting web pages to rank highly on search engines like Google. Current things that help web pages rank include:

  • Using quality keywords throughout your webpage copy.
  • Optimizing web elements like title tags, image descriptions, and meta tags.
  • Creating a content marketing campaign that incorporates popular search terms related to your brand or product, such as a blog campaign.

Whether you need our help with web copy, content marketing, or something else, our Ecommerce marketing agency can fulfill all your SEO needs.

Make Sure You Have Social Proof Including Positive Reviews

It used to be that if you wanted to find a new product or service, you’d ask your friends and family. In 2020, that’s all changed. 

New research shows that in 2020, 84% of people trust online reviews from complete strangers just as much as they trust the recommendations of their actual friends and family whom they know in real life. This news is great if you’ve got a 5-star rating on your Google My Business page. This is not-so-great news if your Google My Business is only filled with complaints, or perhaps even worse, has no feedback at all.

In E-commerce marketing, reviews fall under the umbrella of social proof. Social proof encompasses a wide variety of feedback from real users of your products or services that other online retail shoppers use to make a purchasing decision.

The type of social proof that your customers may consider include:

  • Reviews and ratings posted on your website, social media sites, and your Google My Business page.
  • Professional organizations that your business is a member of that you display on your website.
  • Awards you’ve won and mention on your website
  • Big press hits in major publications and websites that you showcase on your website, such as “As Seen in INC.”
  • Recommendations from social media Influencers who are relevant to your brand.

As an Ecommerce marketing agency, we can help you put together a plan to gather more social proof. Our work together may include:

  • Creating an incentive program for customers to leave an honest review of your product or service, and automating the request of these reviews.
  • Submitting your company, products, and services for industry-recognized or consumer awards.
  • Running a public relations campaign to increase media coverage of your Ecommerce website.
  • Working with social media Influencers, such as on Instagram, to give your brand a lift.

Ecommerce Marketing in the Age of Coronavirus

With more people working from home and taking breaks to surf the Internet, or helping their kids do school virtually, there’s never been a better time than now to be running Ecommerce marketing campaigns.

Internet traffic is up in 2020, which means that despite the challenges the economy has undergone this year, the Internet is still ripe with people who may be casually browsing online, but whom you can also quickly convert into customers when you present them with compelling content, messages, and social proof.

As an Ecommerce marketing agency, we’ve been diligently studying pandemic Ecommerce marketing. We know insider tips and tricks to help convert casual browsers who may be taking a break in between Zoom calls into paying customers.

Trust us, you don’t want to let 2020’s unique Ecommerce marketing opportunities pass you by.

Call Our Ecommerce Marketing Experts for Help with Your Campaigns

If you’re not yet working with an Ecommerce marketing agency, you need to be. 2020 is the most technically advanced year we’ve ever experienced, as well as a high Internet traffic year due to COVID-19 shutdowns. You don’t want to trust your Ecommerce marketing efforts to just anyone, and you definitely don’t want to go it alone without the help of Ecommerce marketing experts like us.

To start and implement an Ecommerce marketing strategy, call our agency to begin a discussion on your website’s unique needs. We can be reached at (214) 295-5845.

Not big on reading? That’s okay. Watch “ECommerce Marketing in 2020” instead.

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eCommerce Marketing Strategy During COVID19

Expert Tips For eCommerce Marketing Strategy

As the current resurgence of COVID19 cases in the US – especially in the Sunbelt – is showing eCommerce marketers like you, the COVID19 pandemic is going to stay with our country and the world for a while longer. But how can you best pivot your eCommerce marketing efforts to be sensitive about the COVID19 pandemic and its resurgence in the US while maintaining current customer engagement and finding potential new customers?

To help you stay relevant during these unprecedented times and maintain customer engagement, here are 3 eCommerce marketing strategies we recommend you deploy now.

  • Reach Out to Your Customer Base in an Authentic Way

COVID19 is affecting everything – from businesses to schools to the economy – so we know that it must be impacting your eCommerce business in some way too. 

Your staff might be working remotely now – while also trying to keep their kids entertained or on target with distance learning milestones – which may mean that it’s taking longer for your team to respond to customer phone calls and emails. Or, you might be experiencing delays in your supply chain or shipping timeline, which means it’s taking longer for your products to get into your customers’ hands.

Whatever your eCommerce business’s unique case, make sure to send an email update to your current customer base about how you’re both responding to COVID19 and how it’s impacting your business. Also, create a special page on your website – with an easy-to-see alert on your homepage – for new customers to read about these impacts as well.
For example:

  • If you’ve implemented a work-from-home policy, let your customers and prospects know, as well as any delays this new policy may have on customer service.
  • If your product shipments are taking longer to be received, give your customers a heads up so they won’t be left in the dark wondering where their packages are.
  • If you’re taking special precautions at your business location to make sure everything is properly sanitized to ensure a safer work environment for your employees, tell your customers. They’ll appreciate knowing you’re doing everything possible to protect your team.
  • If you’re doing anything special to support your community during this pandemic, such as donating a portion of sales to non-profits responding to COVID19 emergencies, share this information. Modern customers love hearing about corporate stewardship.

Whatever you do, don’t make promises you can’t keep. Adding a closing line to your customer email or COVID19 response web page such as, “Let us know if there’s anything else we can do to support you,” may sound helpful, but it could be easily misconstrued as carte blanche by some customers who have fallen on desperate times.

Instead, make supportive statements about your newly implemented policies you are ready to follow through on, such as promising a quick refund on a back-ordered item, and a full refund on an item that gets delayed in shipping by your predetermined amount of days, and so on.

  • Increase Customer Engagement Through Regular Social Media Updates

Social media has always been a great customer engagement tactic. But now that massive amounts of people are working from home and staying at home when they’re not working due to social distancing measures, more people are online now than ever before.

First, make sure to use your social media to communicate how COVID19 is impacting your business, just as was suggested in the tip above. Then, post content that is pandemic-sensitive to boost customer engagement.

For example, now’s not the time to be putting hard pushes on social media for a new product. And with many locations still having strict social distancing measures in place, it’s also not a good idea to encourage your followers to “venture out” or enjoy your products while “on a night out on the town.”

Instead, post social media content that checks in on how your customers are doing mentally and emotionally while being distanced from their friends and extended family members, juggling work and family obligations, shows how your products can assist them as they’re working remotely and social distancing, and highlights any community service or corporate stewardship you’re doing right now.

  • Use Your Blog – or Start Blogging if You Aren’t Already – To Increase Your Website’s SEO Value

Blogging has long been an important eCommerce marketing task to increase the SEO value of your website. When you blog SEO content relevant to your eCommerce business, it increases the likelihood it’ll rank high in search engines, and thus makes your eCommerce site easier for new customers and prospects to find.

But blogging has other values outside of the SEO world.

People love consuming good content. And since they’re spending so much time online these days, they’re reading more if it. This means a blog you write with the intention of boosting your SEO eCommerce marketing efforts can also be repurposed in an email blast to customers or a social post on a platform like Instagram, Facebook, or Twitter. And best of yet, when your customers are reading your content as they’re spending their days inside their homes, they’re thinking about your brand and your products.

An Important Note on COVID19 Messaging

When you’re creating content specifically related to the pandemic, keep in mind that it can be a polarizing topic for some. If you’re a company that likes to put a flag in the ground and state your opinion on controversial issues, go for it and be true to your brand. 

But if you want your messaging to be all-inclusive, keep a neutral tone in all content related to the pandemic.

Call Us for Help Pivoting Your eCommerce Marketing Strategy in the Midst of COVID19

Are you so deep in the trenches making your business work during this pandemic that you don’t have time to dedicate to pivoting your eCommerce marketing strategy? If so, we completely understand and we’re here to help.

Our team of digital marketing experts is currently helping eCommerce sites just like yours adjust their marketing strategies in the wake of COVID19. We can help you develop a solid COVID19 digital marketing strategy too. 

Call us to schedule a free consultation so that we can learn about your business and your unique marketing needs in the wake of this pandemic. We can be reached at (214) 295-5845 or through our online contact form.

Not big on reading? That’s okay. Watch “eCommerce Marketing Strategy During COVID19instead.

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E-commerce Marketing 101

Expert Tips For E-Commerce Marketing

Online shopping has never been more prevalent than it currently is now. Generally, online shopping is more convenient than purchasing products from a physical location. What’s more is that younger generations value convenience, which makes e-commerce a growing global trend. 

Having a marketing strategy for any business is essential, much less an online retailer. Needless to say, developing a marketing strategy for an e-commerce retailer is much different than for a local business.

E-commerce retailers require special attention while creating their marketing campaigns. If you want to begin brainstorming the ideas for your new e-commerce marketing strategy, then continue reading this guide for more details.

What is E-Commerce Marketing?

Again, e-commerce marketing is fairly different than most marketing campaigns. This is because many e-commerce companies are geared towards B2C audiences and mainly sell products instead of services.

Selling online products can be tricky. Services are typically items people need, such as HVAC and primary healthcare solutions. Even important products, like CPAP machines, cannot be easily sold without a marketing strategy. 

For this reason, e-commerce marketing entails the steps of achieving visibility for online products and enticing an audience to purchase them. Take a look at this image to learn about all of the methods of how you can market your products.

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Let’s break down each method in detail:

  • Banners: Banner ads exist all throughout the web for the purpose of building brand awareness and encouraging high CTRs.
  • PPC Campaigns: Pay-per-click or PPC campaigns help marketers gain traffic commensurate with the money they spend. Utilizing PPC can help you grow your business while your SEO strategy is in effect.
  • Social Media Exposure: Social media hosts billions of people across the world. This presents marketers with a golden opportunity to advertise their products to new audiences.
  • SEO Strategy: SEO or search engine optimization is the process of growing your online presence in the search engine results pages (SERPs). A firm strategy must be in place for your business to thrive online.
  • Coupons and Discounts: Do you want to drive interest in your products? If so, coupons and discounts administered through an email marketing campaign will do the trick. 

These methods make up a standard e-commerce marketing strategy. It’s important to practice all of them to build brand awareness and usurp your competitors.

Why is E-commerce Marketing Important?

There are two types of marketing: traditional and digital marketing. Traditional marketing entails the process of mainly increasing the brand awareness of your business through print media, billboard advertisements, and TV commercials.

Digital marketing is a culmination of methods to increase your online presence. If you have a physical store location, you can take advantage of the fact that potential customers can find you while randomly traversing the city.

This isn’t the same for e-commerce retailers. The internet is a vast place full of billions of websites. If you don’t develop a strong e-commerce marketing strategy, your website simply won’t rank on the first page of Google.

It also won’t receive exposure on social media or even from paid media. Therefore, it’s not an option. Invest thoroughly in hiring a digital marketing agency to lead these efforts.

Tip #1: Use Facebook

Have you ever browsed through Facebook only to see an ad for clothes? Facebook is the most popular social media network in the world. It makes sense why businesses flock on their advertising platform to increase the exposure for their products.

Just take a look at how this retailer created an ad for their product.

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In the same way, you should use Facebook to generate interest in your products in front of millions of potential customers.

Tip #2: Develop a PPC Strategy

Unlike SEO, it doesn’t take much time to build positive results with a PPC campaign. That’s only if you are conducting your campaign correctly. Google has shown PPC ads of online products extensively for at least a decade. 

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Getting that type of exposure on Google can be huge for your business, improving the CTR of your ads. The higher the CTR, the higher your ad quality score will be. This will result in increased web traffic at a more affordable price in your campaign.

Tip #3: Leverage Technical SEO

Technical SEO is the process of optimizing a website to be crawled and indexed. As its name suggests, technical SEO is very technical. It entails things like improving your page speed and making your site mobile-friendly.

For this tip, you should definitely hire an experienced digital marketing agency. If you don’t know much about SEO or how to build your own campaign, seeking outside help will be in your best interest.

Mainly, paid speed and mobile optimization are the two most important areas of improvements for most marketplaces. 

Tip #4: Create a Stunning Website

Do you already have a website that doesn’t look the way you want it to? If so, you should create a new design for your website. Doing so will reinvigorate your brand and attract your target audience to your brand.

Give Us a Call Today!

Agency Partner Interactive specializes in delivering full-service marketing services for e-commerce retailers. If you want to increase your online exposure, then you’ve come to the right place.

To learn more about how we can help you, give us a call today (214) 295-5845 or click here to Get a Free Quote. 
Not big on reading? That’s okay. Watch “E-commerce Marketing 101instead.

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How COVID-19 Is Affecting E-commerce

Expert Tips For E-Commerce Marketing

The coronavirus (COVID-19) has undoubtedly left an indelible impact on the world. Thousands of people have been infected with the virus with many unfortunately perishing as a result. 

This is not to mention the millions of people who are currently unemployed due to government regulatory measures to restrict physical movement. Overall, the effects of COVID-19’s impact can be felt worldwide.

Interestingly, the virus has caused a certain trend to form in the e-commerce sector. If you are currently running an e-commerce marketplace, then you should continue reading to learn more about how the coronavirus could potentially alter your business.

Millions Are Staying at Home

Again, the coronavirus is an airborne affliction that requires extended quarantine periods to restrict its growth in communities. As such, state governments in conjunction with the federal government have mandated a quarantine period, keeping millions of people at home.

Of course, these people still desire to carry on with their everyday lives even though it’s been altered. Without a lot of outside options to carry out grocery shopping duties, purchase essential products, and splurge, many are turning to the internet for a solution.

According to the senior enterprise contributor at Forbes, Louis Columbus explains that mandatory stay-at-home periods have increased the appetite of e-commerce shopping since not many other alternatives exist.

“In many families, online grocery, apparel, and entertainment shopping will replace store and mall visits permanently until a vaccine is available.”

In addition, key global trends point to a correlation between stay-at-home orders and e-commerce industry growth.

  • The year-over-year (YoY) revenue growth of online retailers has increased by 68% as of Mid-April, outgrowing a peak percentage of 49% in January. 
  • There is currently a 129% increase in the YoY growth of online retailers in the United States and Canada, as well as a 146% increase in all online orders
  • Conversion rates online have increased by 8.8% since February, highlighting a renewed sense of urgency online products not seen since Cyber Monday. 

With more people at home, online shopping has become ubiquitous throughout the world. This puts pressure on online retailers to make changes to their marketplaces and internal marketing strategies to accommodate the growing surge of consumers. 

Increased Mobile Usage

The domination of mobile usage in today’s global internet traffic is nothing new. According to Search Engine Land, nearly 60% of all online traffic comes from mobile devices. However, since the dawn of the coronavirus, mobile online traffic has skyrocketed.

Per the PYMNTS’ 2020 Remote Payments Study, 72% of consumers are using mobile devices to purchase online products. As a result, e-commerce retailers have to be mindful of how they can optimize and curate positive user experiences for all potential customers.

This means leveraging fundamental mobile optimization strategies to improve the responsiveness of their platforms. Hiring a web development agency to audit and performance improvements will be necessary for getting your marketplace ready for today’s new crop of consumers.

More People Will Continue Shopping Online

Stay-at-home orders are currently interim, at least in the larger states of the U.S. where the coronavirus has run rampant. This, however, doesn’t mean that these trends will decrease any time soon. 

A Morning Consult study concluded that 24% of consumers wouldn’t shop at a mall for at least six more months. This makes sense, being that a vaccine for the coronavirus would have to be available before larger stores and outlets could be safely reopened. 

This could mean that current e-commerce trends could continue growing. After all, online shopping is more convenient than any other alternative. Also, younger generations value convenience more than anything else when making a purchasing decision

How to Optimize Your E-Commerce Marketplace

As you can see, COVID-19 has tremendously affected the growth of the e-commerce industry, albeit in a positive way.

This growth is insofar of how proactive you are in adapting your marketing strategy to fit the changing times.

Remember, just because more online shopping is taking place doesn’t mean consumers will settle for any marketplace. It only means that the saturation of the e-commerce industry has increased, so there are thousands of retailers fighting for position. 

If you want to stay afloat, here’s how you can revamp your marketing strategy.

  • Make sure that your e-commerce platform is mobile-friendly. This is absolutely essential as there are strict penalties for not having a responsive website. 
  • Reduce the friction on your site. Friction is defined as an obstacle that prevents a potential customer from converting. Therefore, ensure that your website is simple to navigate.
  • Increase the speed of your website and perform a technical SEO checklist to make sure that your marketplace will rank online and be seen by your target audience.

Unfortunately, if you’re not an SEO expert, these steps will be incredibly difficult to perform. The good news is that the team at Agency Partner Interactive can be of service to you.

How Agency Partner Interactive Can Help

Agency Partner Interactive is a boutique digital marketing agency, specializing in creating high-performance marketing campaigns. We mainly provide services to e-commerce retailers.

By working with us, we can get down to the bottom of your marketplace’s failures and formulate an effective solution to increase its web traffic and conversions. Our decisions are based on highly-qualitative data.

Therefore, you can always be sure we are making the right decisions to help you achieve the highest return on your return on investment (ROI). SEO is very technical expertise and requires the brightest minds to have any effect on your campaign. 

If you want to put a proven professional in your corner, look no further than Agency Partner Interactive.

Give Us a Call Today!

The coronavirus has changed the way we do business. Unless you have a strategy to overcome your losses and reinvigorate your bottom line, it will be complicated to surpass your competitors and survive.

If you want to learn more about how we can help you, give us a call today at (214) 295-5845. You can also click here to receive a free quote. 

Not big on reading? That’s okay. Watch “How COVID-19 Is Affecting E-commerceinstead.

Using the power of Artificial Intelligence, we turned this blog into a video for you. Check it out below!