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How Social Media Marketing for Restaurants Can Grow Your Business

Expert Tips For How Social Media Marketing for Restaurants Can Grow Your Business

Social media marketing is one of the most effective ways to grow your restaurant’s customer base. After all, what better way to let people know about your business or offer them a chance to engage on a personal level than through social media? If you’re not using social media as part of your marketing strategy and have been considering it, stay tuned. In this article, we’ll explain how restaurants can use social platforms and strategies for success. Let’s dive in!

What is Social Media Marketing?

Social media marketing is a strategy that uses social networks, blogs, and other forms of social media to promote your restaurant. This helps you build customer relationships and drives more online traffic.

Social media marketing allows people to share information about products or services with others through channels like Facebook, Twitter, TikTok, Instagram, and Pinterest.

While there are many benefits of using social media for restaurants, it’s important not to focus all your attention on just one platform. It’s best practice to have a presence on multiple channels to reach customers on all sides.

How to Create a Social Media Marketing Strategy for Restaurants

The first step in creating a social media marketing strategy for restaurants is to define your goals. What are you hoping to accomplish? Are you looking to increase brand awareness, drive sales and get more reviews, or both? Once you’ve defined your goals, the next step is defining your target audience. Who will see this content, and how often will they see it?

Then, it’s time to figure out who your competitors are so that you can outperform them with your strategy. Once those two tasks have been taken care of, create a realistic budget for the project. Depending on your results, you can always adjust it later!

Now, it’s time to execute your social media strategy. This includes putting together an actual product your audience will see and be called to action. If this seems overwhelming, the social media experts at Agency Partner can help guide you every step of the way.

Who Should I Target on Social Media?

Social media is an excellent way for your business to interact directly with customers and potential customers. But it’s also an opportunity for you to engage with other businesses, organizations, and individuals in your community who may spread the word about your restaurant or offer valuable advice and support as you grow your brand.

Here are some of the key audiences that restaurants should be targeting:

Local customers – You can target these folks by creating ads on Facebook specifically targeted at people who live near your location or have visited before.

Potential customers – By identifying what keywords they’re searching for online (and then bidding on those keywords), restaurants can reach out directly through ads before anyone has even thought about coming in person! This helps ensure everyone knows the kind of food or drinks are waiting for them when they come in, so keep things tasty!

Business partners – Word of mouth is crucial to a restaurant’s success. Target local business owners, offer deals or propose working with them. This can incentivize them to write positive reviews while increasing the chances of referrals. Plus, there’s nothing better than getting good recommendations from friends who trust their judgment implicitly.

What Type of Content Should I Create?

The answer is simple: as much as possible! Here are some ideas to help you get started:

Share useful information – If you’re hosting a food truck festival, share the menu and hours. If your restaurant just got reviewed by a local publication, post the link. If you offer delivery or excellent customer service, let the people know! Share information that benefits potential customers and makes them feel like they’re getting something unique out of the experience.

Share your expertise – Asking questions is one way to engage with potential customers without selling yourself too hard; another way is sharing information on topics people care about (like pairing wine with food). This can be anything from recapping an event you’ve participated in (like tasting notes from a wine competition) or educating people about how best to enjoy their meal at home (how should I reheat my pizza for the tastiest results?)

What Is the Best Social Media Platform for Restaurants?

We’ll start by discussing the most popular social media platforms: Facebook, Instagram, and Pinterest.

Facebook is the most widely used social media platform, with an average of 1.5 billion active users per month. It’s also a great place to post photos and videos that show your customers what it’s like inside your restaurant—and how much fun they can have there!

Instagram is another great platform for restaurants because of its focus on visual content; images are key here, so make sure you’re uploading plenty (and tagging them correctly).

You should also consider setting up an account for your business on Pinterest, where people often search for reviews or recommendations before deciding where to eat the next time they’re traveling through town (or want something new). It’s not uncommon for restaurants with lots of followers to see a spike in sales after being featured on one of their boards!

When Should I Post and How Often?

If you’re a restaurant owner, you’ve probably heard the advice to “post often.” But how often is often?

That depends on the type of restaurant that you own and your brand image. The most important thing about posting is to do so consistently. Followers will likely drop off if you post several times daily, then switch to posting once weekly.

You also need to consider the time of day people are most likely to check their social feeds; this will impact when it makes sense for you to post. For example, if your audience skews younger and they’re generally active after dinner hours, then perhaps mornings aren’t ideal for your posts—though this could change throughout the year depending on what other events are going on locally or nationally during different seasons.

Take Your Social Media Strategy to the Next Level

If you’re ready to develop an engaging, effective social media marketing strategy, look no further than Agency Partner Interactive. Our digital marketing experts can help guide you through data-driven decisions to increase traffic, build your brand voice, foster a community of loyal followers, and more. Schedule your free consultation today!

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8 Social Media Services That Agencies Should Offer Clients

Expert Tips For 8 Social Media Services That Agencies Should Offer Clients

Less than a single generation was all the time it took for social media to go from a place for electronically exchanging information and virtual community to a crucial modern marketing tool that’s fundamentally changed the future of the entire industry. Marketing and advertising agencies have smartly responded by adding social media services, but which ones should a company look for when shopping around for the right agency to trust with their business? We’ve gathered our top 8 here…

  1. Platform-specific social media services

They might all be social media platforms, but they also have very different best practices sets. Did you know that Instagram will be far less likely to push your video to your audience if a reel you post there has a watermark from another platform? Or that the lifespan of a post on Facebook is only 5-6 hours? Agency experts will know how to maximize efforts with each platform they specialize in.

They also can help advise you on which platforms you should focus on. Don’t just go wherever is new or most popular – go where your audience/customers are! For example, if you’re a B2C company, don’t expect to see much sales ROI from a LinkedIn account. How about your audience’s demographics? Approximately only 14.8% of Pinterest users are male, and the average age of users on the platform is 40, BUT the age range of active ‘pinners’ skews younger. Platform-specific information like that in the hands of the right social media services company can be a hugely powerful tool to ensure a company’s social success!

  1. Strategy planning

Would you start a road trip without having figured out your route first? Unless you’ve taken up van life, probably not. An agency should help strategize the best route for achieving professional goals as efficiently as possible. A detailed plan can be custom-built around many elements like audience research, niche analysis, keyword study, set content pillars, paid vs. organic ad strategy, content calendar structuring, repurposing know-how, and so on. Services for social media marketing should speak to every piece of this ever-changing puzzle.

  1. Account/profile creation and branding

Signing up for a social account is easy, but factor in the right profile image to hook a casual peruser. Is your bio optimized for searchable keywords and conveying a clear message about who and what you are as a company? If you’re a retail store, do you know how to link to and integrate your product? Platforms like Pinterest and Instagram have developed features that allow users to buy directly from your business’ social account, so it’s vitally important for an agency to know how to keep the buying process as efficient as possible for your prospective customers!

  1. Content creation

What’s social media without content? Creation is certainly a unique skill set and one that can also be platform-specific. It can entail graphic design, video editing, music pairing, scriptwriting, storyboarding, caption, and CTA crafting, all requiring alignment with that strategic planning. That’s not to mention the plethora of content creation apps on the market today. It can take weeks to master even one; an agency with this service should know exactly which app is best for a project’s needs and be ready to prove it!

  1. Content publishing 

While we wouldn’t say, the act itself is complex, keeping up with it definitely can be. If anything goes wrong in the posting, be it a system error or human error, it can take a business owner’s valuable time to assess and sort the issue. Having multiple accounts to manage can confuse which content types are supposed to go to which platform. Sometimes pre-planned posts can end up not going according to plan when they clash with unexpected real-world events. Avoid appearing tone-deaf by keeping someone assigned to publishing management.

  1. Research and analysis

Success doesn’t just happen; it takes a lot of time and a lot of preparedness: keyword and hashtag research. Let a full-service social media marketing agency like Agency Partner take care of all that while you run your actual business! Competitor audit, influencer-partnership research, trend tracking, and that’s just for starters.

  1. Education and consulting

Social media for personal use is different from business use, which isn’t always intuitive. It can be hard to find the right balance between professional and relatable, and that’s where education and consultation come into play. You’ll set yourself up for the best long-term success by having someone(s) to teach you at least the basics of this hugely important marketing style, even if you don’t intend ever to be running it yourself.

  1. Community management

So, your posts are gaining you lots of comments and DMs and taggings? Congrats! Now comes typically the most time-consuming part of the process – managing the community you’re building. Make sure to look for social media engagement services. It’s crucial to engage back with users reaching out to you. Just hearting their comment on your latest post is a small gesture that can make all the difference in relationship building with your audience. Thank your community when they create and tag you in user-generated content (UGC), and repost them where appropriate! Especially important if those messages and DMs are about customer service issues, you need someone skilled in managing that sort of issue in a professional, ‘brand voice’-y way. No gesture within your community should go unacknowledged! 

Agency Partner Interactive is your first and last step in finding the right agency that offers you all 8 social media marketing services. Ready to take your company’s social media to the next level? Have you got any questions first? Let’s talk! Call our team at 214-609-1662 or send us a message to get started today!